What is Case Management?
Case management is a specific type of knowledge work in which processes are less structured, interactions are more ad hoc, and events and milestones are difficult to predict. It is often a core operational element of an organization. Getting the building blocks of case management right is critical to helping organizations deliver a continuum of products and services to customers, stakeholders, and constituents.
7 Artificial Intelligence and Machine Learning Use Cases to Watch
2023 is looking likely to be a breakout year for artificial intelligence (AI) and machine learning (ML). Some industry-watchers predict that recent breakthroughs in AI might lead to a new revolution in society akin to the industrial revolution, the invention of the internet, or the advent of the smartphone. A wide variety of Industries have been using AI for decades, which brings up the question: What are some common AI/ML use cases? What use cases should business and IT leaders track, as they shape a holistic process automation strategy?
Appian - where AI meets RPA and Process Mining
Appian is now branding itself as the “End to End Process Platform”. This branding reflects their use of new AI/ML/Large Language Model technologies with RPA (robotic process automation) and process mining to solve complex business process challenges quicker than ever.
Hyperautomation Tools and Technology: 3 Key Facts
How can you find time to drive efficiency across your organization when there is so much digital work to be done? This is one area where hyperautomation and digital transformation initiatives intersect. Let’s demystify some of the gray areas surrounding what hyperautomation technologies and tools can help you accomplish as you shape automation strategy and select tools.
Appian Launches Appian Protect for Enhanced Monitoring, End-to-End Encryption
Appian has rolled out Appian Protect, a new set of security offerings providing data monitoring and end-to-end encryption for cloud and mobile applications. Appian Protect gives Appian customers more control over their security posture, with top-tier encryption capabilities, 24x7x365 monitoring, defense-in-depth data protection and a host of compliance accreditations.
Automated Underwriting: How to Improve Process and Customer Experience
Insurers use automated underwriting technology to make faster and more precise underwriting decisions, resulting in improved efficiency and profitability. But more than that, automated underwriting represents a trend that will play a critical role in the insurance industry's future growth and success.
Appian Named a Leader in Everest Group’s Digital Claims in Property and Casualty Insurance PEAK Matrix® Assessment 2023
Appian (Nasdaq: APPN) announced today that it is named a Leader in the inaugural Everest Group insurance technology report, Digital Claims in Property and Casualty Insurance Solutions - PEAK Matrix® Assessment 2023. The report analyzes 17 digital claims solution providers for P&C insurers across multiple evaluation dimensions.
2023 Supply Chain Trends: Succeeding in Times of Change
It began with the pandemic. Consumer spending shifted from experiences to goods, spiking demand. Ports clogged due to shutdowns. Factories operated at reduced capacities from sickness, lockdowns, or even infrastructure issues like rolling blackouts. But it didn’t end there. The ripple effects have continued. Supply chains continue facing upheavals, particularly with respect to inflated prices and global conflict like the war in Ukraine. This leaves supply chain professionals on shaky ground. Predictability is necessary for proper planning, procurement, delivery, and more.
Know Your Customer (KYC) Process: The Complete Guide
The Know Your Customer (KYC) process plays a critical role in helping banks and financial institutions prevent financial crime while improving onboarding speed for customers. Get advice on key KYC strategies, procedures, and trends.
Data Fabric vs. Data Mesh vs. Data Lake
The need for a comprehensive and forward-looking data strategy is clear. When you research data strategies, you are presented with a myriad of options, from data warehouse and data lake to data fabric and data mesh. So how do you know which option will work best for your business and your plans?